28 problems bike shops bring us, each with the cause, what it costs and what we build to fix it.
Every spring the bike shop workshop books out for weeks. We build booking that triages jobs, protects quick fixes and fills the bench with the right work.
Bikes waiting on parts clog the bike shop workshop and customers chase you. We link each job to its part order, supplier updates and a customer message.
Cycle to work vouchers mean portals, codes and claims to chase in the bike shop. We build one tracker for every voucher from quote to redemption and payment.
E-bike battery diagnostic reports end up on a laptop or thrown away. We build a bike shop record that files every report against the bike, frame and customer.
Bike fit appointments need long slots, prep and data that outlives the day. We build bike fit booking with a pre-fit questionnaire and a lasting fit record.
Paper job tags on workshop bikes get torn, lost and misread. We build a digital bike shop job card with a scannable tag the mechanic updates at the stand.
Bike shop mechanics find worn chains and cassettes, then wait for customers to answer. We send photo-backed approvals by text and record every reply.
Finished bikes left uncollected fill the bike shop and tie up money. We build reminders, storage tracking and a documented notice process you can follow.
Bike shop warranty claims stall in emails and dealer portals while the customer waits. We build a claim tracker with evidence, status and customer updates.
Bike shop websites keep selling frame sizes that left the shop on Saturday. We link your cycle EPOS and online store so every frame size and colour is accurate.
Finding one bike part means checking several distributor dealer sites. We build a single bike shop parts search across distributor feeds and your own stock.
Customer bike orders with deposits drift as brand delivery dates move. We build a bike shop order tracker linking deposits, ETAs and customer updates.
Bike shops promise a free first check and annual service, then never remind anyone. We build service reminders from the sale and the workshop history.
Bike shop mechanics are swamped one day and waiting the next. We build daily bench planning from job times, skills and parts so every mechanic has a plan.
Used bike trade-ins need frame number checks, valuations and workshop prep. We build a bike shop part-exchange record from appraisal to resale.
Bike hire needs sizes, helmets, deposits and damage checks. We build bike shop hire booking with fleet availability, digital handover and return checks.
The bike shop phone rings all day with customers asking if their bike is ready. We send automatic workshop status updates by text at each stage of the job.
Bike shop collection and delivery runs waste van time and miss customers. We build booking, route planning and time windows for bike servicing pick-ups.
Maintaining business bike fleets means schedules, reports and invoices per client. We build fleet maintenance tracking for bike shops that service fleets.
E-bike repair requests arrive for systems you may not support. We build bike shop e-bike intake that captures system, fault and history before booking.
Forks and shocks sent to a suspension service centre vanish from view. We build a bike shop send-away tracker with courier, status and customer updates.
Custom wheel builds depend on parts from several suppliers and exact specs. We build a bike shop wheel build order tracker from spec to finished wheel.
Bikes sold online need building and a pre-delivery check before collection. We build a bike shop build queue linking web orders, the workshop and customers.
Pre-season bike orders commit you months ahead on sizes and colours. We build a bike shop view of past sales, sell-through and enquiries to inform them.
The same bike shop workshop job is charged differently by each person. We build a service menu, labour lines and parts picklists so every bill is consistent.
Bike shops rarely know what was done to a bike last visit. We build a service history per bike, by frame number, so mechanics see past work at the stand.
Crash damage estimates for bike insurance claims take hours to write. We build a bike shop estimate tool with photos, parts pricing and a clear report.
After a theft, customers ask the bike shop for their frame number and receipt. We build frame number records at sale, linked to the customer and the receipt.