28 problems language schools bring us, each with the cause, what it costs and what we build to fix it.
Language schools lose Monday morning to marking placement tests by hand. We build online tests with auto-marking and a level screen for the director of studies.
Language school students who change level mid-course leave old class lists, registers and reports behind. We build a level change request that updates them all.
Rolling weekly enrolment means language schools rebuild class lists every Friday by hand. We build a planner that drafts next week's classes from bookings.
Language schools match homestay students to hosts from memory and a spreadsheet. We build a matching tool that checks preferences, availability and travel time.
Language schools work out homestay host payments by hand from arrivals, extensions and early leavers. We build a payment run built on the placement record.
Language schools track homestay host checks, home visits and renewal dates in spreadsheets. We build a host register that flags what is due before placements.
Language schools calculate agent commission by hand across different rates, net invoices and promotions. We build commission statements from the booking record.
Language school admin teams retype agent booking forms from emailed PDFs and spreadsheets. We build an intake that reads each form and queues it for checking.
Language schools publish separate agent price lists, promotions and seasonal rates, then quote from the wrong one. We build one price source for every quote.
Language schools handle visa support letter requests by email and Word templates. We build a request queue that checks the booking and records each letter.
Language schools book airport transfers from flight details scattered across emails. We build a transfer board that collects flights and sends jobs to drivers.
Language school course extensions touch the class, the homestay, the invoice and the agent. We build an extension request that updates each of them in one go.
Language schools take attendance on paper and spot low attenders too late. We build digital registers with daily absence follow-up and attendance warnings.
Language schools type end of course certificates every Friday and fix wrong levels and dates. We build certificates generated from the booking and register.
Language schools rebuild teacher timetables weekly as class numbers rise and fall. We build a timetable planner that matches teachers, classes and rooms.
Language schools run junior summer groups from agent spreadsheets and rooming lists that keep changing. We build one group record for rooms, classes, leaders.
Language schools run trip sign-ups on paper and collect cash at reception. We build activity booking with online payment, waiting lists and headcounts.
Language schools chase course balances and apply refund rules from memory. We build payment tracking that links deposits, balances and refunds to each booking.
Language schools register exam preparation students for external exams by email and spreadsheet. We build an entry tracker for deadlines, fees and results.
Language schools write student progress reports for agents and parents by hand each month. We build reports assembled from registers, tests and teacher notes.
Language schools answer direct student enquiries with hand-built quotes that arrive a day late. We build an instant quote from your prices, dates and options.
Adult evening language courses fill by phone and email, with waiting lists on paper. We build online term enrolment with levels, payments and waiting lists.
Language schools handle homestay complaints through chats and emails, then rehouse in a rush. We build issue logging, follow-up and host moves with a record.
With rolling enrolment, language school teachers cannot tell what each student has covered. We build class records that track units taught and student coverage.
Closed group quotes at a language school take days of spreadsheets and supplier calls. We build a group quote builder from your prices and supplier costs.
Language schools collect student feedback on paper at the end of a course, when it is too late. We build weekly surveys with alerts and a view per class.
Language schools sell private one-to-one tuition hours, then count them in a spreadsheet. We build timetabling around group classes, showing hours left.
Language schools allocate residence and shared house rooms on a wall chart that is never current. We build a room calendar that allocates weekly arrivals.