28 problems immigration advisers bring us, each with the cause, what it costs and what we build to fix it.
Immigration advisers lose repeat work when visa expiry dates sit in old files. We build expiry tracking and timed client reminders from your case records.
Clients send the wrong documents because one generic list goes to everyone. We build route-specific checklists and uploads for immigration advisers.
Anxious clients calling daily for news drain immigration advisers' time. We build case status updates clients can see, driven by your own matter stages.
Immigration advisers spend hours checking clients' bank statements for gaps and missing pages. We automate the date and page checks so staff review, not count.
Certified translations drift between client, translator and caseworker. We build a translation log with quotes, due dates and returns for immigration firms.
After submission, biometrics bookings, uploads and confirmations slip between client and caseworker. We build post-submission tracking for immigration advisers.
Sponsor clients' HR teams report worker changes to immigration advisers late or not at all. We build change notification forms and deadline tracking for them.
When an employer client sends a batch of new hires, immigration advisers drown in spreadsheets and emails. We build bulk intake with per-worker case tracking.
Immigration advisers juggle separate records for each family member, and dependants' documents go astray. We build linked family files with per-person tracking.
A refusal letter lands in a client's inbox, and the deadline to respond is found late. We build decision intake and deadline diarising for immigration advisers.
Immigration appeal bundles are still merged, indexed and paginated by hand the night before. We build bundle tools that assemble them from the case file.
Immigration advisers lose hours to free calls with enquiries that never instruct. We build enquiry screening, paid consultation booking and follow-up.
Immigration clients send passports and letters by WhatsApp to caseworkers' phones. We build WhatsApp Business intake that files documents to the right matter.
Fixed-fee immigration matters paid in stages leave caseworkers chasing money. We build stage-linked payment requests and a clear view of what each client owes.
Immigration advisers lose track of Home Office fees, surcharge payments and other disbursements. We build per-matter disbursement tracking with receipts.
Immigration advisers scramble to fix case files when an audit is announced. We build file completeness checks that show gaps across every matter, every week.
Immigration caseworkers rewrite client care letters for each matter and old wording slips in. We build letters from approved templates, with e-signing.
Caseworkers gather client details from emails and notes, then retype them into online visa forms. We build questionnaires that mirror the form sections.
Immigration advisers total years of client trips abroad by hand from passport stamps and emails. We build travel history collection and absence calculations.
Immigration clients' English, knowledge and TB test certificates are tracked in notes and chased late. We build test tracking with bookings, results and dates.
Principals of immigration firms cannot see caseloads or stuck files without asking. We build a caseload dashboard from your case system and matter stages.
Immigration applications queue in a supervisor's inbox for sign-off, with no record of what was checked. We build review queues with checklists and approvals.
Immigration advisers hold clients' original passports and certificates with no reliable record of where they are. We build an originals register with tracking.
Home Office requests for more information land with clients or in one inbox and get missed. We build request intake and response tracking for advisers.
Immigration caseworkers leave attendance notes unwritten after calls and meetings. We build call recording, transcription and draft notes they approve.
Immigration advisers keep years of passport scans and bank statements with no deletion plan. We build retention schedules and review queues for case files.
Employer clients ask immigration advisers for status reports on every sponsored worker. We build a client dashboard showing matters, expiry dates and actions.
Immigration fee quotes for families take ages and contain errors. We build a quote builder using your professional fees and your own list of official fees.